What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Klarna now? Check the current status

Affected services

North AmericaEuropeAsia Pacific

Updates (4)

Dec 5, 2025, 10:21 AM
Klarna Customer support and other Klarna apps including Purchase Flow service are affected
All services confirmed up and running
Klarna ↗
Dec 5, 2025, 09:51 AM
Klarna Customer support and other Klarna apps including Purchase Flow service are affected
Cloudflare vendor implemented a fix but impact might still be visible for both merchants and customers
Klarna ↗
Dec 5, 2025, 09:46 AM
Klarna Customer support and other Klarna apps including Purchase Flow service are affected
Root cause has been identified as Global Cloudflare outage caused transient vendor and internal service disruptions
Klarna ↗
Dec 5, 2025, 09:15 AM
Klarna Customer support and other Klarna apps including Purchase Flow service are affected
We are currently experiencing issues with reaching Klarna support. Other applications including Purchase Flow might be impacted due to Cloudflare being down. We are waiting for the vendor to provide updates. Thank you for your patience.
Klarna ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Klarna's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.