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Klarna Express Checkout iOS degradation

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Jul 24, 2026, 08:07 AM · Resolved Aug 13, 2026, 08:07 AM

Klarna Express Checkout is working as expected for the vast majority of merchants. Minor edge cases are being handled separately. Monitoring is now closed. Thank you.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

North AmericaEuropeAsia Pacific

Updates (7)

  1. Aug 13, 2026, 08:07 AM
    Klarna Express Checkout iOS degradation

    Klarna Express Checkout is working as expected for the vast majority of merchants. Minor edge cases are being handled separately. Monitoring is now closed. Thank you.

    Klarna ↗
  2. Aug 7, 2026, 01:40 PM
    Klarna Express Checkout iOS degradation

    Merchant rollout shows significant improvement. Teams will continue monitoring until all affected merchants will be enrolled.

    Klarna ↗
  3. Aug 4, 2026, 11:50 AM
    Klarna Express Checkout iOS degradation

    Teams are actively testing fixes today, with merchant rollout expected to begin from tomorrow. Work continues to enrol all the remaining affected merchants into the solution and to validate the fix for the broader merchant base.

    Klarna ↗
  4. Jul 31, 2026, 01:40 PM
    Klarna Express Checkout iOS degradation

    Monitoring period continues to show improvement from earlier mitigations. Teams are actively deploying additional fixes and gradually enabling improvements for affected merchants, while continuing to work on full recovery and monitor impact.

    Klarna ↗
  5. Jul 27, 2026, 02:20 PM
    Klarna Express Checkout iOS degradation

    Monitoring period shows improvement, however teams continue working on full recovery actions and continue to monitor.

    Klarna ↗
  6. Jul 24, 2026, 08:40 AM
    Klarna Express Checkout iOS degradation

    A fix has been implemented and we are monitoring the results.

    Klarna ↗
  7. Jul 24, 2026, 08:07 AM
    Klarna Express Checkout iOS degradation

    Some customers on iOS (Safari / Chrome) may be unable to finish Klarna checkout in popup mode after login. Android and desktop checkout are not affected. Cause: third-party browser change. We are working to restore the services as soon as possible. Thank you for your patience.

    Klarna ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Klarna's status feed →

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