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Merchant Settlements / Payouts degradation

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Apr 9, 2026, 08:37 AM · Resolved Apr 10, 2026, 09:43 AM

All pending merchant payouts have now been successfully triggered. These payouts will be processed according to standard banking timelines.

Klarna live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Europe

Updates (4)

  1. Apr 10, 2026, 09:43 AM
    Merchant Settlements / Payouts degradation

    All pending merchant payouts have now been successfully triggered. These payouts will be processed according to standard banking timelines.

    Klarna ↗
  2. Apr 9, 2026, 11:57 AM
    Merchant Settlements / Payouts degradation

    A fix has been implemented and we are monitoring the results.

    Klarna ↗
  3. Apr 9, 2026, 09:19 AM
    Merchant Settlements / Payouts degradation

    The issue has been identified and a fix is being implemented.

    Klarna ↗
  4. Apr 9, 2026, 08:37 AM
    Merchant Settlements / Payouts degradation

    We are currently experiencing issues with a subset of our Merchant Settlements / Payouts. We are working to restore the service as soon as possible. Thank you for your patience.

    Klarna ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Klarna's status feed →

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