What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Klarna now? Check the current statusAffected services
North America
Updates (2)
- Oct 21, 2025, 01:22 AMPurchase visualisation delays in US
The issue has now been resolved.
Klarna ↗ - Oct 20, 2025, 09:20 PMPurchase visualisation delays in US
Services are returning but we are still seeing minor issues with purchase visualisation in the app (some of the newly placed orders are not shown yet). This is due to the extended major outage today at our core infrastructure provider.
Klarna ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Klarna's status feed →
GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.