What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Klarna now? Check the current statusAffected services
North America
Updates (2)
- Apr 18, 2026, 05:41 AMSign-in degradation
This incident has been resolved.
Klarna ↗ - Apr 18, 2026, 03:32 AMSign-in degradation
We are currently experiencing a degradation of SMS OTP Authentication in the Klarna App in US region, due to a third-party provider disruption. Our providers have identified the issue and are actively working on a resolution. Thank you for your patience.
Klarna ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Klarna's status feed →
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