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Merchant Portal degradation - Limited Access to In-store App in Merchant Portal

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Nov 14, 2025, 03:54 PM · Resolved Nov 14, 2025, 05:25 PM

This issue has been resolved and the system works as expected.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

North AmericaEuropeAsia Pacific

Updates (2)

  1. Nov 14, 2025, 05:25 PM
    Merchant Portal degradation - Limited Access to In-store App in Merchant Portal

    This issue has been resolved and the system works as expected.

    Klarna ↗
  2. Nov 14, 2025, 03:54 PM
    Merchant Portal degradation - Limited Access to In-store App in Merchant Portal

    Some merchants may encounter an error when trying to access the In-Store App in Merchant Portal. We are working to restore the service as soon as possible. Thank you for your patience.

    Klarna ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Klarna's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.