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Klarna Payments degradation

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Jan 28, 2026, 03:57 AM · Resolved Jan 28, 2026, 04:30 AM

This incident has been resolved.

Klarna live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Klarna now? Check the current status

Affected services

North AmericaEurope

Updates (6)

  1. Jan 28, 2026, 04:30 AM
    Klarna Payments degradation

    This incident has been resolved.

    Klarna ↗
  2. Jan 28, 2026, 04:11 AM
    Klarna Payments degradation

    Service in the EU has been restored as well. We are monitoring the system but service should now be fully restored.

    Klarna ↗
  3. Jan 28, 2026, 04:05 AM
    Klarna Payments degradation

    The service has been restored in the US, the service should be restored soon in the EU.

    Klarna ↗
  4. Jan 28, 2026, 04:05 AM
    Klarna Payments degradation

    The issue should now, since 04:56 CET, be resolved in the NA region. We have identified as similar degradation for the EU region as well. We are working on restoring full service in EU as well.

    Klarna ↗
  5. Jan 28, 2026, 03:59 AM
    Klarna Payments degradation

    We have identified the issue and is working on a fix for this. Thank you for your patience.

    Klarna ↗
  6. Jan 28, 2026, 03:57 AM
    Klarna Payments degradation

    We are currently experiencing a degradation impacting Klarna Payments, more specifically the OSM API. We are working to restore the service as soon as possible. Thank you for your patience.

    Klarna ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Klarna's status feed →

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