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Support Chat AI assistant experiencing issues

ResolvedmajorOfficial source confirmedSpecific component onlyFirst recorded update Mar 30, 2026, 08:59 AM · Resolved Mar 30, 2026, 09:50 AM

This incident has been resolved.

Klarna live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Klarna now? Check the current status

Affected services

North AmericaEuropeAsia Pacific

Updates (4)

  1. Mar 30, 2026, 09:50 AM
    Support Chat AI assistant experiencing issues

    This incident has been resolved.

    Klarna ↗
  2. Mar 30, 2026, 09:50 AM
    Support Chat AI assistant experiencing issues

    A fix has been implemented and we are monitoring the results.

    Klarna ↗
  3. Mar 30, 2026, 09:22 AM
    Support Chat AI assistant experiencing issues

    The issue has been identified and a fix is being implemented.

    Klarna ↗
  4. Mar 30, 2026, 08:59 AM
    Support Chat AI assistant experiencing issues

    Support Chat AI assistant is experiencing issues for all regions. We are working to resolve this issue

    Klarna ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Klarna's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.