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Direct Debit is experiencing issues in Austria, Germany and Netherlands

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Aug 25, 2026, 12:30 PM · Resolved Aug 25, 2026, 12:58 PM

This incident has been resolved.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

North AmericaEuropeAsia Pacific

Updates (4)

  1. Aug 25, 2026, 12:58 PM
    Direct Debit is experiencing issues in Austria, Germany and Netherlands

    This incident has been resolved.

    Klarna ↗
  2. Aug 25, 2026, 12:58 PM
    Direct Debit is experiencing issues in Austria, Germany and Netherlands

    A fix has been implemented and we are monitoring the results.

    Klarna ↗
  3. Aug 25, 2026, 12:50 PM
    Direct Debit is experiencing issues in Austria, Germany and Netherlands

    The issue has been identified and a fix is being implemented.

    Klarna ↗
  4. Aug 25, 2026, 12:30 PM
    Direct Debit is experiencing issues in Austria, Germany and Netherlands

    We are currently experiencing a Direct Debit payment method degradation in the Austria, Germany and Netherlands regions. We are working to restore the service as soon as possible. Thank you for your patience.

    Klarna ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Klarna's status feed →

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