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Customer Service degradation

ResolvedminorOfficial source confirmedGlobal service disruptionFirst recorded update Jun 1, 2026, 09:47 AM · Resolved Jun 1, 2026, 12:58 PM

This incident has been resolved, and Customer Service operations have been fully restored across all regions.

Klarna live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Klarna now? Check the current status

Affected services

North AmericaEuropeAsia Pacific

Updates (5)

  1. Jun 1, 2026, 12:58 PM
    Customer Service degradation

    This incident has been resolved, and Customer Service operations have been fully restored across all regions.

    Klarna ↗
  2. Jun 1, 2026, 12:22 PM
    Customer Service degradation

    A fix has been implemented and we are monitoring the results.

    Klarna ↗
  3. Jun 1, 2026, 11:48 AM
    Customer Service degradation

    The issue has been identified and a fix is being implemented.

    Klarna ↗
  4. Jun 1, 2026, 11:21 AM
    Customer Service degradation

    We are continuing to investigate this issue.

    Klarna ↗
  5. Jun 1, 2026, 09:47 AM
    Customer Service degradation

    We are currently experiencing a service disruption affecting some of our customer support availability. We are actively working to restore full support capacity as quickly as possible. We apologies for any inconvenience.

    Klarna ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Klarna's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.