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Merchant Operations degradation - Maintenance Ongoing

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Dec 15, 2025, 08:06 AM · Resolved Dec 15, 2025, 12:12 PM

Maintenance has concluded.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

North AmericaEuropeAsia Pacific

Updates (2)

  1. Dec 15, 2025, 12:12 PM
    Merchant Operations degradation - Maintenance Ongoing

    Maintenance has concluded.

    Klarna ↗
  2. Dec 15, 2025, 08:06 AM
    Merchant Operations degradation - Maintenance Ongoing

    We are performing some scheduled maintenance on our Virtual Card Service affecting VCN-type (Virtual Card) integrations, this could impact the ability to generate and authorize virtual cards. This will take approximately 2 hours. We will post an update here when the maintenance has been concluded.

    Klarna ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Klarna's status feed →

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