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Deposit Processing Issues

ResolvedminorOfficial source confirmedFirst recorded update Sep 17, 2026, 11:09 AM · Resolved Sep 17, 2026, 05:50 PM

This incident has been resolved.

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Updates (3)

  1. Sep 17, 2026, 05:50 PM
    Deposit Processing Issues

    This incident has been resolved.

    Kraken ↗
  2. Sep 17, 2026, 11:56 AM
    Deposit Processing Issues

    The issue affecting deposit processing has been mitigated, and new deposits are processing normally. Our team is working to credit deposits that were affected during the incident. We will provide another update once this remediation is complete.

    Kraken ↗
  3. Sep 17, 2026, 11:09 AM
    Deposit Processing Issues

    We are investigating an issue affecting deposits, where some successfully received deposits are not being credited to client account balances. Our team is actively working to resolve the issue and restore normal deposit processing. We will provide an update as soon as more information is available.

    Kraken ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Kraken's status feed →

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