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Kraken app balance display issues

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Sep 22, 2026, 10:21 AM · Resolved Sep 22, 2026, 08:06 PM

This incident has been resolved.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Kraken App

Updates (3)

  1. Sep 22, 2026, 08:06 PM
    Kraken app balance display issues

    This incident has been resolved.

    Kraken ↗
  2. Sep 22, 2026, 01:57 PM
    Kraken app balance display issues

    A fix has been implemented and we are monitoring the results.

    Kraken ↗
  3. Sep 22, 2026, 10:21 AM
    Kraken app balance display issues

    We have identified an issue causing some clients to see their portfolio balance displayed incorrectly in the Kraken app. Client funds remain unaffected. Our teams are actively working to resolve the display issue and will provide an update when more information is available.

    Kraken ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Kraken's status feed →

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