What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

FIX

Updates (3)

Sep 30, 2026, 02:37 PM
FIX API order placement issues for recently listed markets
This incident has been resolved.
Kraken ↗
Sep 30, 2026, 02:29 PM
FIX API order placement issues for recently listed markets
The issue has been identified and a fix is being implemented.
Kraken ↗
Sep 30, 2026, 02:28 PM
FIX API order placement issues for recently listed markets
We are investigating an issue where some clients may be unable to place orders through the FIX API for a limited set of recently listed Spot and Futures markets. Affected requests may be rejected with an “Unknown asset” or “Unknown asset pair” message.
Kraken ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow Kraken's status feed →

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