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Verification emails not being sent

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Jul 6, 2026, 02:33 PM · Resolved Jul 6, 2026, 03:52 PM

This incident has been resolved.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Emails and notifications

Updates (3)

  1. Jul 6, 2026, 03:52 PM
    Verification emails not being sent

    This incident has been resolved.

    LaunchDarkly ↗
  2. Jul 6, 2026, 02:45 PM
    Verification emails not being sent

    A fix has been implemented and we are monitoring the results.

    LaunchDarkly ↗
  3. Jul 6, 2026, 02:33 PM
    Verification emails not being sent

    Some customers are not receiving account verification emails. Our team is actively working to mitigate this issue.

    LaunchDarkly ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow LaunchDarkly's status feed →

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