What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with LaunchDarkly now? Check the current status

Affected services

OpenTelemetry (Logs, Traces, Metrics)

Updates (4)

Jul 31, 2026, 10:54 PM
Investigating - Known Impact
The issue with Observability Traces has been resolved. Missing trace data has been recovered.
LaunchDarkly ↗
Jul 31, 2026, 09:58 PM
Investigating - Known Impact
The issue with Observability Traces has been identified and a fix has been implemented. We have recovered most trace data that was missing from July 30th 5:16pm to July 31st 10:59am PT. We will resolve the incident once we fully complete data recovery (expected to complete by 5pm PT).
LaunchDarkly ↗
Jul 31, 2026, 05:59 PM
Investigating - Known Impact
Customers are experiencing missing Observability Traces ingested from July 30th 5:16pm until July 31st 10:59am PT. Observability Logs / Metrics are unaffected. We have identified the issue and are continuing our work to recover the missing Traces data.
LaunchDarkly ↗
Jul 31, 2026, 05:44 PM
Investigating - Known Impact
All customers are experiencing missing Observability Traces starting July 30th at 5:16pm PT. We are investigating and will provide updates as they become available. Trace data is not lost and we are working to recover it.
LaunchDarkly ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow LaunchDarkly's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.