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In-App Contact Form experiencing issues

ResolvedminorOfficial source confirmedFirst recorded update Jun 4, 2026, 12:49 PM · Resolved Jun 4, 2026, 03:09 PM

We've resolved the issue affecting submissions through our in-app contact form, and new support requests are being received successfully again. Our team will continue reviewing and replying to delayed support requests as quickly as possible. We apologize for the delay and appreciate your patience.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Updates (4)

  1. Jun 4, 2026, 03:09 PM
    In-App Contact Form experiencing issues

    We've resolved the issue affecting submissions through our in-app contact form, and new support requests are being received successfully again. Our team will continue reviewing and replying to delayed support requests as quickly as possible. We apologize for the delay and appreciate your patience.

    Linear ↗
  2. Jun 4, 2026, 02:23 PM
    In-App Contact Form experiencing issues

    We've confirmed that new submissions through our in-app contact form are being received successfully again. We're continuing to process and review messages that were impacted and will follow up with affected customers as quickly as possible. Thank you for your patience while we complete this work. We'll provide a further update once recovery of all delayed messages has been completed.

    Linear ↗
  3. Jun 4, 2026, 01:20 PM
    In-App Contact Form experiencing issues

    The problem with in-app submissions is still being worked on, we've isolated the problem and it should be restored soon.

    Linear ↗
  4. Jun 4, 2026, 12:49 PM
    In-App Contact Form experiencing issues

    We’re currently investigating an issue affecting the in-app contact form. In the meantime, if you need to reach our support team, please contact us directly at [[email protected]](mailto:[email protected] "[email protected]"). We’ll share another update as soon as we have more information.

    Linear ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Linear's status feed →

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