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Service Issue - Paris (FR-PAR3)

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update May 22, 2026, 11:22 AM · Resolved May 26, 2026, 06:15 AM

On May 22, 2026 between approximately 09:10 and 11:30 UTC, connectivity issues were experienced in Paris \(FR-PAR3\) datacenter. During the impact window, customers may have experienced intermittent connection timeouts and errors for services deployed in the Paris datacenter. Our investigation established that connectivity to the host was affected as both of our transits in FRA3 flapped at the exact same time and that triggered high route churn which in result caused packet loss. On analyzing further on why both of our transits flapped at the exact same time, we engaged our Data Center...

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

FR-PAR (Paris)

Updates (5)

  1. Jun 5, 2026, 11:01 AM
    Service Issue - Paris (FR-PAR3)

    On May 22, 2026 between approximately 09:10 and 11:30 UTC, connectivity issues were experienced in Paris \(FR-PAR3\) datacenter. During the impact window, customers may have experienced intermittent connection timeouts and errors for services deployed in the Paris datacenter. Our investigation established that connectivity to the host was affected as both of our transits in FRA3 flapped at the exact same time and that triggered high route churn which in result caused packet loss. On analyzing further on why both of our transits flapped at the exact same time, we engaged our Data Center provid

    Linode ↗
  2. May 26, 2026, 06:15 AM
    Service Issue - Paris (FR-PAR3)

    We haven’t observed any additional connectivity issues in our Paris data center, and will now consider this incident resolved. If you continue to experience problems, please <a href="https://cloud.linode.com/support/tickets">open a Support ticket</a> for assistance.

    Linode ↗
  3. May 22, 2026, 01:14 PM
    Service Issue - Paris (FR-PAR3)

    The issue subsided by 11:30 UTC on May 22, 2026, the impact was observed between 09:10 UTC to 11:30 UTC on May 22, 2026. We are actively monitoring to ensure that the service remains stable . If you continue to experience problems, please <a href="https://cloud.linode.com/support/tickets">open a Support ticket</a> for assistance.

    Linode ↗
  4. May 22, 2026, 12:24 PM
    Service Issue - Paris (FR-PAR3)

    We are continuing to investigate the issue

    Linode ↗
  5. May 22, 2026, 11:22 AM
    Service Issue - Paris (FR-PAR3)

    We are investigating a service issue affecting traffic in our Paris data center. We will share additional updates as we have more information.

    Linode ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
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