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Service Issue - Cloud Manager and API

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Oct 9, 2026, 03:43 AM · Resolved Oct 13, 2026, 08:03 AM

We haven't observed any additional issues with the Cloud Manager logins, and will now consider this incident resolved. If you continue to experience issues receiving verification codes, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to [email protected] for assistance.

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What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Linode now? Check the current status

Affected services

Cloud Manager and API

Updates (3)

  1. Oct 13, 2026, 08:03 AM
    Service Issue - Cloud Manager and API

    We haven't observed any additional issues with the Cloud Manager logins, and will now consider this incident resolved. If you continue to experience issues receiving verification codes, please contact us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to [email protected] for assistance.

    Linode ↗
  2. Oct 9, 2026, 05:23 AM
    Service Issue - Cloud Manager and API

    At this time we have been able to correct the issue affecting the Cloud Manager logins. We will be monitoring this to ensure that the service remains stable. If you are still experiencing issues and unable to receive verification codes please <a href="https://cloud.linode.com/support/tickets">open a Support ticket</a>, call us at 855-454-6633 (+1-609-380-7100 Intl.), or send an email to [email protected].

    Linode ↗
  3. Oct 9, 2026, 03:43 AM
    Service Issue - Cloud Manager and API

    Our team has identified the issue affecting Cloud Manager logins, where customers may not receive verification codes in some scenarios. We are working quickly to implement a fix and will provide an update as soon as the solution is in place.

    Linode ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Linode's status feed →

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