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Miro is partially down

ResolvedmajorOfficial source confirmedFirst recorded update May 4, 2026, 04:23 PM · Resolved May 4, 2026, 07:01 PM

The partial outage affecting Miro has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

Miro live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with Miro now? Check the current status

Updates (6)

  1. May 4, 2026, 07:01 PM
    Miro is partially down

    The partial outage affecting Miro has been fully resolved. We apologize for the inconvenience caused and appreciate your understanding. If you continue to experience any issues, please reach out to our support team.

    Miro ↗
  2. May 4, 2026, 06:29 PM
    Miro is partially down

    We observe core access to Miro has been restored following the deployment of a fix for the primary issue. We're going to continue to monitor. Please reach out to our support team if there are any access issues.

    Miro ↗
  3. May 4, 2026, 06:21 PM
    Miro is partially down

    Core access to Miro has been restored following the deployment of a fix for the primary issue. Our team is now actively preparing a resolution for a secondary issue, which may cause some add-on functionalities to remain an issue. We will provide our next update within 30 minutes.

    Miro ↗
  4. May 4, 2026, 05:52 PM
    Miro is partially down

    We identified two issues causing the partial outage. We have addressed the first issue. Our team is continuing to investigate and preparing a fix for the second issue. We will confirm the status as updates occur.

    Miro ↗
  5. May 4, 2026, 05:15 PM
    Miro is partially down

    We have identified the cause of the ongoing partial outage, tracing it to a recent database connection update. Our team is actively working on a resolution to restore full service performance. Please note that this issue impacts all customers with EU data residency, irrespective of where users are physically located. Services for US and Australia data residency customers remain unaffected. We will provide our next update within 30 minutes.

    Miro ↗
  6. May 4, 2026, 04:23 PM
    Miro is partially down

    We are currently investigating reports of Miro not being fully accessible. Users may experience slower response times or delays when accessing the Application. Our engineering team is working to identify the root cause and will provide updates as we learn more. We apologize for any inconvenience this may cause and appreciate your patience.

    Miro ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Miro's status feed →

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