What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with MongoDB Atlas now? Check the current status

Affected services

MongoDB Cloud

Updates (3)

May 5, 2026, 05:28 PM
Partial outage in Azure West Europe
We are no longer observing these issues in Azure West Europe. Atlas Clusters in the region should be healthy and fully operational.
MongoDB Atlas ↗
May 3, 2026, 08:19 PM
Partial outage in Azure West Europe
We're starting to see instances recover. We will continue to monitor the region's status in Azure and ensure Atlas takes any available steps to maintain cluster health.
MongoDB Atlas ↗
May 3, 2026, 05:33 PM
Partial outage in Azure West Europe
We are observing widespread issues in in Azure West Europe. Customers may see nodes reporting as "down" and delayed cluster modifications for Azure clusters in West Europe. There are three total AZs in Azure West Europe, and primary failover will be handled by MongoDB.
MongoDB Atlas ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow MongoDB Atlas's status feed →

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