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Elevated errors on VoyageAI APIs

ResolvedmajorOfficial source confirmedSpecific component onlyFirst recorded update Aug 3, 2026, 06:47 PM · Resolved Aug 3, 2026, 09:18 PM

The system has returned to normal operation.

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with MongoDB Atlas now? Check the current status

Affected services

VoyageAI Embedding and Reranking Models

Updates (3)

  1. Aug 3, 2026, 09:18 PM
    Elevated errors on VoyageAI APIs

    The system has returned to normal operation.

    MongoDB Atlas ↗
  2. Aug 3, 2026, 07:02 PM
    Elevated errors on VoyageAI APIs

    A fix has been applied and we are monitoring the system.

    MongoDB Atlas ↗
  3. Aug 3, 2026, 06:47 PM
    Elevated errors on VoyageAI APIs

    VoyageAI APIs are experiencing elevated 5xx errors. We are investigating the issue.

    MongoDB Atlas ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow MongoDB Atlas's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.