What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with MongoDB Atlas now? Check the current status

Affected services

MongoDB Atlas for Government

Updates (3)

May 22, 2026, 10:17 PM
[Atlas for Government] Data plane node logs unavailable for last 6 days
The data plane node log download has recovered.
MongoDB Atlas ↗
May 22, 2026, 09:17 PM
[Atlas for Government] Data plane node logs unavailable for last 6 days
We have applied the fix. The data plane node logs will start to be available to customers within the next 30 minutes.
MongoDB Atlas ↗
May 22, 2026, 08:32 PM
[Atlas for Government] Data plane node logs unavailable for last 6 days
The data plane node logs (mongod, audit logs, etc.) are unavailable since May 14th 4am UTC for clusters in GCP and AWS gov-cloud regions. We have identified the root cause and are actively working on a fix.
MongoDB Atlas ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow MongoDB Atlas's status feed →

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