What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with MongoDB Atlas now? Check the current statusAffected services
MongoDB Charts
Updates (1)
- Apr 1, 2026, 12:55 PMAtlas Charts users unable to login
Some Atlas users may be unable to access Charts and the Visualization page due to repeated login prompts or unauthorized errors when attempting to sign in. Our engineers have identified a recent change as the likely cause, have rolled it back, and are monitoring the service to confirm that normal access has been restored.
MongoDB Atlas ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow MongoDB Atlas's status feed →
GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.