What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with MongoDB Atlas now? Check the current statusAffected services
VoyageAI Embedding and Reranking Models
Updates (3)
- Jul 28, 2026, 01:14 PMVoyageAI elevated errors
This incident has been resolved.
MongoDB Atlas ↗ - Jul 27, 2026, 11:47 PMVoyageAI elevated errors
We have fully recovered as of 16:41 PST.
MongoDB Atlas ↗ - Jul 27, 2026, 11:37 PMVoyageAI elevated errors
All VoyageAI models are experiencing elevated errors. We are investigating the issue.
MongoDB Atlas ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow MongoDB Atlas's status feed →
GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.