What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with MongoDB Atlas now? Check the current status

Affected services

MongoDB Cloud

Updates (3)

Jul 2, 2026, 11:09 AM
AWS cluster backup and restore operations are failing
This incident has been resolved. AWS clusters should no longer encounter errors during backup and restore.
MongoDB Atlas ↗
Jul 2, 2026, 10:50 AM
AWS cluster backup and restore operations are failing
A fix has been implemented and we are monitoring the results.
MongoDB Atlas ↗
Jul 2, 2026, 10:45 AM
AWS cluster backup and restore operations are failing
We are currently investigating the issue where AWS cluster backup and restores are failing. This includes exports and manual downloads as well as restoring to another cluster. We are also investigation potential impact to other operations on AWS clusters such as modifying instance size.
MongoDB Atlas ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow MongoDB Atlas's status feed →

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