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Atlas Data Federation and Online Archive cloud-provider IAM authentication error

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Jul 9, 2026, 10:23 AM · Resolved Jul 9, 2026, 11:06 AM

This incident has been resolved.

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with MongoDB Atlas now? Check the current status

Affected services

MongoDB Atlas Data Federation and Online Archive

Updates (4)

  1. Jul 9, 2026, 11:06 AM
    Atlas Data Federation and Online Archive cloud-provider IAM authentication error

    This incident has been resolved.

    MongoDB Atlas ↗
  2. Jul 9, 2026, 11:01 AM
    Atlas Data Federation and Online Archive cloud-provider IAM authentication error

    A fix has been implemented and we are monitoring the results.

    MongoDB Atlas ↗
  3. Jul 9, 2026, 10:57 AM
    Atlas Data Federation and Online Archive cloud-provider IAM authentication error

    We have identified that the issue is caused by a recent configuration change to IAM authentication and are working on a fix.

    MongoDB Atlas ↗
  4. Jul 9, 2026, 10:23 AM
    Atlas Data Federation and Online Archive cloud-provider IAM authentication error

    Users of Atlas Data Federation and Online Archive using cloud-provider IAM authentication may see pipelines fail with an error when querying backing Atlas clusters. Other authentication methods are unaffected. As a temporary workaround, users can use SCRAM authentication.

    MongoDB Atlas ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow MongoDB Atlas's status feed →

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