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Having problems with MongoDB Atlas now? Check the current statusAffected services
Updates (3)
- Jul 21, 2026, 01:08 PMMongoDB Atlas and Atlas for Government: New AWS Backup and AWS Data Transfer costs will be unavailable between July 17 and 20
This incident has been resolved.
MongoDB Atlas ↗ - Jul 20, 2026, 03:06 PMMongoDB Atlas and Atlas for Government: New AWS Backup and AWS Data Transfer costs will be unavailable between July 17 and 20
The upstream issue has been corrected. After approximately 0400 UTC on 2026-07-21, most, if not all, of the updated backup and network consumption on AWS will be reflected in MongoDB Atlas and Atlas for Government. Thank you for your patience during this incident.
MongoDB Atlas ↗ - Jul 17, 2026, 04:14 PMMongoDB Atlas and Atlas for Government: New AWS Backup and AWS Data Transfer costs will be unavailable between July 17 and 20
Due to an ongoing incident with AWS's billing data, MongoDB Atlas and Atlas for Government will not be updating AWS network or backup consumption data over this weekend, 2026-07-17 through 2026-07-20. The products themselves will remain fully available. When the upstream issue has been resolved, we intend to display and bill for the correct amounts. Charges will have usage dates that correctly express the usage, but will have the billed date of when this is corrected. Cluster and backup health are unaffected. Other cloud providers' billing data is unaffected. You can follow the upstream inci
MongoDB Atlas ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow MongoDB Atlas's status feed →
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