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MongoDB Atlas: Email notifications may be failing

ResolvedmajorOfficial source confirmedSpecific component onlyFirst recorded update Mar 2, 2026, 03:50 PM · Resolved Mar 2, 2026, 04:28 PM

This incident has been resolved. Email notifications are being sent successfully.

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with MongoDB Atlas now? Check the current status

Affected services

MongoDB Cloud

Updates (2)

  1. Mar 2, 2026, 04:28 PM
    MongoDB Atlas: Email notifications may be failing

    This incident has been resolved. Email notifications are being sent successfully.

    MongoDB Atlas ↗
  2. Mar 2, 2026, 03:50 PM
    MongoDB Atlas: Email notifications may be failing

    We are currently investigating this issue. Some users may not be receiving emails from MongoDB. We are looking into the cause and will provide an update as soon as we know more.

    MongoDB Atlas ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow MongoDB Atlas's status feed →

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