What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

MongoDB Atlas for Government

Updates (3)

Mar 31, 2026, 09:19 PM
MongoDB Atlas for Government: SSO login failures for some users
This incident has been resolved.
MongoDB Atlas ↗
Mar 19, 2026, 10:15 PM
MongoDB Atlas for Government: SSO login failures for some users
A fix has been implemented and we are monitoring the results. Users who were previously unable to log in via SSO should now be able to authenticate successfully.
MongoDB Atlas ↗
Mar 19, 2026, 12:24 AM
MongoDB Atlas for Government: SSO login failures for some users
Impact: Some users may be unable to log into the Atlas for Government UI using SSO. Specifically, users accessing Atlas for Government via a saved SSO login URL may receive an error, and users attempting to log in via a federated identity provider link may be unable to complete authentication. Root cause: We have identified an issue with SSO routing that is preventing some federated login flows from completing successfully. These issues started around 2026-03-18 2:30 UTC. What you might see: - A 400 error when navigating to Atlas for Government via a bookmarked or direct SSO URL. - An inabil
MongoDB Atlas ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
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