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MongoDB App Services: Connectivity issues

ResolvedmajorOfficial source confirmedSpecific component onlyFirst recorded update Feb 28, 2026, 07:53 PM · Resolved Mar 2, 2026, 03:05 AM

This incident has been resolved.

What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with MongoDB Atlas now? Check the current status

Affected services

MongoDB Atlas App Services and Device Sync

Updates (3)

  1. Mar 2, 2026, 03:05 AM
    MongoDB App Services: Connectivity issues

    This incident has been resolved.

    MongoDB Atlas ↗
  2. Mar 1, 2026, 05:37 AM
    MongoDB App Services: Connectivity issues

    A fix has been implemented and we are monitoring the results.

    MongoDB Atlas ↗
  3. Feb 28, 2026, 07:53 PM
    MongoDB App Services: Connectivity issues

    We are currently investigating an issue with Atlas App Services Device Sync. Affected users of this deprecated service may see SSL validation errors. We will update this post with more details as they become available.

    MongoDB Atlas ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow MongoDB Atlas's status feed →

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