What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with MongoDB Atlas now? Check the current status

Affected services

MongoDB CloudMongoDB Atlas for Government

Updates (4)

May 7, 2026, 08:55 PM
Atlas Backup Export Jobs Degraded Performance
This incident has been resolved.
MongoDB Atlas ↗
May 7, 2026, 08:02 PM
Atlas Backup Export Jobs Degraded Performance
A fix has been implemented and we are monitoring the results.
MongoDB Atlas ↗
May 7, 2026, 01:20 AM
Atlas Backup Export Jobs Degraded Performance
We are continuing to work on the fix for this issue. We will have another update by May 7 16:00 UTC.
MongoDB Atlas ↗
May 6, 2026, 09:48 PM
Atlas Backup Export Jobs Degraded Performance
Identified - We have identified an issue causing failures for a subset of Atlas backup export jobs. We are actively working on a fix. Your cluster health and data are unaffected. We will provide another update by May 7 01:30 UTC
MongoDB Atlas ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow MongoDB Atlas's status feed →

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