What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Notion now? Check the current statusUpdates (3)
- Sep 3, 2026, 11:46 PMPromotional offers may not apply correctly to subscriptions
This issue is now resolved.
Notion ↗ - Sep 3, 2026, 03:03 PMPromotional offers may not apply correctly to subscriptions
The issue has been resolved for new users. We are contacting known affected users to confirm that we will issue refunds today; it may take several days for refunds to appear, depending on bank processing times.
Notion ↗ - Sep 3, 2026, 11:32 AMPromotional offers may not apply correctly to subscriptions
We’re investigating an issue that may prevent eligible promotional offers from applying correctly to new or renewing subscriptions. Affected users may see an unexpected charge or may be unable to complete an upgrade.
Notion ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Notion's status feed →
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