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Issues publishing and installing packages

ResolvedminorOfficial source confirmedSpecific component onlyFirst recorded update Apr 11, 2025, 02:46 AM · Resolved Apr 11, 2025, 02:51 PM

This incident was caused due to an internal bug during regular database maintenance, its resolved now.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Package installationPackage publishing

Updates (5)

  1. Apr 11, 2025, 02:51 PM
    Issues publishing and installing packages

    This incident was caused due to an internal bug during regular database maintenance, its resolved now.

    npm ↗
  2. Apr 11, 2025, 12:52 PM
    Issues publishing and installing packages

    We are monitoring results

    npm ↗
  3. Apr 11, 2025, 08:32 AM
    Issues publishing and installing packages

    We are continuing to work on a fix to restore older access tokens.

    npm ↗
  4. Apr 11, 2025, 05:37 AM
    Issues publishing and installing packages

    The issue has been identified and a fix is being implemented.

    npm ↗
  5. Apr 11, 2025, 02:46 AM
    Issues publishing and installing packages

    We are investigating issues with access tokens, in the meantime user can recreate new tokens to unblock themselves.

    npm ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow npm's status feed →

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