What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with OpenAI now? Check the current status

Updates (5)

Sep 19, 2026, 07:52 AM
Overbilling for OpenAI-hosted containers in the Agent API
All impacted services have now fully recovered.
OpenAI ↗
Sep 19, 2026, 05:00 AM
Overbilling for OpenAI-hosted containers in the Agent API
We have applied the mitigation, and any new sessions would not run into this issue. We are monitoring the recovery.
OpenAI ↗
Sep 19, 2026, 01:08 AM
Overbilling for OpenAI-hosted containers in the Agent API
We are still implementing the mitigation.
OpenAI ↗
Sep 18, 2026, 11:22 PM
Overbilling for OpenAI-hosted containers in the Agent API
We’re continuing to work on a fix for the container overbilling issue. We’re also reviewing affected usage to identify impacted customers and calculate refunds.
OpenAI ↗
Sep 18, 2026, 10:29 PM
Overbilling for OpenAI-hosted containers in the Agent API
We’re investigating an issue causing higher-than-expected charges for OpenAI-hosted containers in the Agent API. We’re working on a fix and preparing refunds for affected customers. We’ll share further updates as we make progress.
OpenAI ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow OpenAI's status feed →

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