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SSO sign-in and SCIM provisioning issues

ResolvedminorOfficial source confirmedFirst recorded update Sep 18, 2026, 11:00 PM · Resolved Sep 18, 2026, 11:18 PM

All impacted services have now fully recovered.

OpenAI live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

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Updates (3)

  1. Sep 18, 2026, 11:18 PM
    SSO sign-in and SCIM provisioning issues

    All impacted services have now fully recovered.

    OpenAI ↗
  2. Sep 18, 2026, 11:10 PM
    SSO sign-in and SCIM provisioning issues

    We have applied the mitigation and are monitoring the recovery.

    OpenAI ↗
  3. Sep 18, 2026, 11:00 PM
    SSO sign-in and SCIM provisioning issues

    Some users are unable to sign in with single sign-on (SSO). User and group provisioning through SCIM is also affected. We are working on implementing a mitigation.

    OpenAI ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow OpenAI's status feed →

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