What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with OpenAI now? Check the current status

Updates (3)

Sep 23, 2026, 11:49 PM
Mobile users unable to see Work Mode and the Model Picker
All impacted services have now fully recovered.
OpenAI ↗
Sep 23, 2026, 11:32 PM
Mobile users unable to see Work Mode and the Model Picker
We have applied the mitigation and are monitoring the recovery.
OpenAI ↗
Sep 23, 2026, 11:25 PM
Mobile users unable to see Work Mode and the Model Picker
We have identified that mobile users are not able to see work mode or the model picker when using ChatGPT. We are working on implementing a mitigation.
OpenAI ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow OpenAI's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.