What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with OpenAI now? Check the current status

Updates (5)

Sep 29, 2026, 11:18 PM
Support available via email
The issue affecting support chat has been resolved. You can now contact our support team through the Help Center as usual. Thank you for your patience while we worked to restore service.
OpenAI ↗
Sep 29, 2026, 09:50 PM
Support available via email
We have applied the mitigation and are monitoring the recovery.
OpenAI ↗
Sep 29, 2026, 06:50 PM
Support available via email
Our Help Center is available, but support chat remains unavailable. If you need assistance, you can browse the Help Center or email [[email protected]](mailto:[email protected] "[email protected]").
OpenAI ↗
Sep 29, 2026, 05:55 PM
Support available via email
Our Help Center is available, but support chat remains unavailable. If you need assistance, you can browse the Help Center or email [[email protected]](mailto:[email protected] "[email protected]").
OpenAI ↗
Sep 29, 2026, 05:49 PM
Support available via email
Our Help Center and support chat are currently unavailable. If you need assistance, you can still reach our support team by emailing [[email protected]](mailto:[email protected] "[email protected]"). We apologize for the inconvenience.
OpenAI ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
Watch the provider going forward. Follow OpenAI's status feed →

GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.