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Elevated latency for some API requests

ResolvedminorOfficial source confirmedFirst recorded update Sep 30, 2026, 05:05 PM · Resolved Sep 30, 2026, 08:35 PM

All impacted services have now fully recovered.

OpenAI live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

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Updates (5)

  1. Sep 30, 2026, 08:35 PM
    Elevated latency for some API requests

    All impacted services have now fully recovered.

    OpenAI ↗
  2. Sep 30, 2026, 06:21 PM
    Elevated latency for some API requests

    We have applied the mitigation and are monitoring the recovery.

    OpenAI ↗
  3. Sep 30, 2026, 05:51 PM
    Elevated latency for some API requests

    We have implemented an initial mitigation and are seeing improvements in API latency. We are continuing to investigate the scope of the issue and apply additional mitigations as needed. Some requests to the Responses and Chat Completions APIs may still experience elevated latency or timeouts.

    OpenAI ↗
  4. Sep 30, 2026, 05:13 PM
    Elevated latency for some API requests

    We have identified that users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.

    OpenAI ↗
  5. Sep 30, 2026, 05:05 PM
    Elevated latency for some API requests

    We have identified that users are experiencing elevated latency for the impacted services. We are working on implementing a mitigation.

    OpenAI ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow OpenAI's status feed →

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