What visitors reported during this incident

No visitor reports were filed for this incident.

Having problems with OpenAI now? Check the current status

Updates (5)

Oct 7, 2026, 11:53 AM
Unable to create new ChatGPT Work threads in latest version of desktop app
We have released an updated app version with the fix for Linux, macOS and Windows. Affected users should update to the latest version.
OpenAI ↗
Oct 7, 2026, 11:06 AM
Unable to create new ChatGPT Work threads in latest version of desktop app
We are actively working on a fixed app version for Windows.
OpenAI ↗
Oct 7, 2026, 09:28 AM
Unable to create new ChatGPT Work threads in latest version of desktop app
We have identified the issue. We have released an updated app version for Linux and macOS. We are actively working to roll out the fix for Windows.
OpenAI ↗
Oct 7, 2026, 05:54 AM
Unable to create new ChatGPT Work threads in latest version of desktop app
we have identified the issue, working on rolling back to the previous version.
OpenAI ↗
Oct 7, 2026, 05:31 AM
Unable to create new ChatGPT Work threads in latest version of desktop app
We are investigating the issue. Version 26.1002.51308 is affected
OpenAI ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
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