What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with OpenAI now? Check the current statusUpdates (2)
- Oct 21, 2026, 10:36 PMAuthentication errors for some users
Some users near Illinois experienced authentication errors with the API, ChatGPT, and Codex.
OpenAI ↗ - Oct 21, 2026, 10:36 PMAuthentication errors for some users
On October 20, from 9:35 to 10:35 a.m. PDT, some users near Illinois experienced authentication errors with the API, ChatGPT, and Codex. We rolled back a configuration change, and service was restored.
OpenAI ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow OpenAI's status feed →
GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.