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Problems with Vitess connectivity and credential changes

ResolvedmajorOfficial source confirmedSource start Oct 26, 2026, 09:53 PM · Resolved Oct 26, 2026, 11:31 PM

We've observed service restored and successful credential changes across PlanetScale's environments.

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Updates (3)

  1. Oct 26, 2026, 11:31 PM
    Problems with Vitess connectivity and credential changes

    We've observed service restored and successful credential changes across PlanetScale's environments.

    PlanetScale ↗
  2. Oct 26, 2026, 10:13 PM
    Problems with Vitess connectivity and credential changes

    We've identified the resource exhaustion in credential distribution and are monitoring the restoration of service.

    PlanetScale ↗
  3. Oct 26, 2026, 09:53 PM
    Problems with Vitess connectivity and credential changes

    We are investigating internal and external reports of Vitess database connectivity problems for certain branches and long delays in credential changes (including creating new users/passwords) propagating into Vitess databases.

    PlanetScale ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow PlanetScale's status feed →

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