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Web Options Issue

ResolvedminorOfficial source confirmedFirst recorded update Oct 1, 2020, 01:39 PM · Resolved Oct 1, 2020, 03:39 PM

This incident has been resolved.

Robinhood live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

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Updates (2)

  1. Oct 1, 2020, 03:39 PM
    Web Options Issue

    This incident has been resolved.

    Robinhood ↗
  2. Oct 1, 2020, 01:39 PM
    Web Options Issue

    Some customers are experiencing issues opening new Options positions on our Web app. We are working to resolve this issue as soon as possible.

    Robinhood ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Robinhood's status feed →

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