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Robinhood

Phone Support Issue

ResolvedmajorOfficial source confirmedFirst recorded update Mar 17, 2022, 02:37 PM · Resolved Mar 17, 2022, 03:46 PM

This incident has been resolved.

Robinhood live status →

What visitors reported during this incident

No visitor reports were filed for this incident.

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Updates (2)

  1. Mar 17, 2022, 03:46 PM
    Phone Support Issue

    This incident has been resolved.

    Robinhood ↗
  2. Mar 17, 2022, 02:37 PM
    Phone Support Issue

    We’re investigating reports that some customers are unable to request phone support. We’re working to resolve the issue as soon as possible. Please be aware that the option to email customer support is still available from the app.

    Robinhood ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Robinhood's status feed →

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