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Robinhood

Login Issues

ResolvedcriticalOfficial source confirmedFirst recorded update Nov 11, 2021, 04:08 PM · Resolved Nov 11, 2021, 05:47 PM

We fixed the issue that was affecting some customers’ ability to log in to their accounts. Customers should now be able to log in without trouble.

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What visitors reported during this incident

No visitor reports were filed for this incident.

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Updates (2)

  1. Nov 11, 2021, 05:47 PM
    Login Issues

    We fixed the issue that was affecting some customers’ ability to log in to their accounts. Customers should now be able to log in without trouble.

    Robinhood ↗
  2. Nov 11, 2021, 04:08 PM
    Login Issues

    We’re investigating reports that customers are having trouble logging in to their accounts. We’re working to resolve this issue as soon as possible.

    Robinhood ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Robinhood's status feed →

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