← Live dashboard

performance Degradation (20004551)

ResolvedminorOfficial source confirmedFirst recorded update 31-10-2026 08:13 · Resolved 31-10-2026 11:08

We have identified a delay in search indexing for customers on the CHE16 and CHE30 instances. Customers may notice that recently created or updated records do not yet appear in search results. Search itself continues to work. We identified the technical trigger and started a corrective deployment. We’ll provide another update upon the completion of the deployment or sooner if additional information becomes available.

Salesforce live status →

Free for 3 services · Pro adds recovery alertsAdd to Chrome

What visitors reported during this incident

No visitor reports were filed for this incident.

View all comments
    Having problems with Salesforce now? Check the current status

    Updates (1)

    1. 31-10-2026 10:50
      performance Degradation (20004551)

      We have identified a delay in search indexing for customers on the CHE16 and CHE30 instances. Customers may notice that recently created or updated records do not yet appear in search results. Search itself continues to work. We identified the technical trigger and started a corrective deployment. We’ll provide another update upon the completion of the deployment or sooner if additional information becomes available.

      Salesforce ↗

    What to do next

    • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
    • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
    • Watch the provider going forward. Follow Salesforce's status feed →

    GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.