What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Salesforce now? Check the current statusUpdates (3)
- 02-11-2026 20:09feature Perf Degradation (20004554)
We’ve implemented the fix, and performance has returned to normal. During this incident, customers may have experienced difficulty querying recently updated or created records. We apologize for how this incident affected you and your business. We will undertake a full investigation of the incident, establishing the technical trigger, the underlying cause, and preventive action to avoid a repeat in the future.
Salesforce ↗ - 02-11-2026 18:05feature Perf Degradation (20004554)
We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.
Salesforce ↗ - 02-11-2026 17:49feature Perf Degradation (20004554)
We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.
Salesforce ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Salesforce's status feed →
GlobalOutageMap aggregates publicly reported signals. We never claim authoritative status, always cross-check the provider's official channel before making business decisions.
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