What visitors reported during this incident
No visitor reports were filed for this incident.
Having problems with Salesforce now? Check the current statusUpdates (2)
- 02-11-2026 20:17KI article: https://help.salesforce.com/s/issue?id=a02g700000DBZar (20004555)
Our teams have identified the cause of the issue and are actively working on a fix. Thank you for your patience. We'll share another update as soon as we have more information.
Salesforce ↗ - 02-11-2026 18:02KI article: https://help.salesforce.com/s/issue?id=a02g700000DBZar (20004555)
During this time, Marketing Starter Pro-Suite customers’ segment-triggered flows may have failed at runtime and not completed their configured actions. The specific impact varies depending on the flow design.
Salesforce ↗
What to do next
- Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
- Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
- Watch the provider going forward. Follow Salesforce's status feed →
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