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INC20000175

ResolvedcriticalOfficial source confirmedSpecific component onlyFirst recorded update Aug 25, 2026, 03:53 AM · Resolved Aug 25, 2026, 04:35 AM

Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site:  [https://community.snowflake.com/s/article/INC20000175](https://community.snowflake.com/s/article/INC20000175)

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Affected services

ApplicationsDatabases, Tables, and Views

Updates (4)

  1. Sep 3, 2026, 01:17 AM
    INC20000175

    Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site:  [https://community.snowflake.com/s/article/INC20000175](https://community.snowflake.com/s/article/INC20000175)

    Snowflake ↗
  2. Aug 25, 2026, 04:35 AM
    INC20000175

    Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified region may have been unable to access Snowflake services due to infrastructure connectivity issues. All other Snowflake features in other regions were not impacted. Workaround: There were no available workarounds for this issue. Incident start time: 03:09 UTC August 25, 2026 I

    Snowflake ↗
  3. Aug 25, 2026, 04:10 AM
    INC20000175

    Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly. We'll provide another update within 30 minutes. Customer experience: Customers hosted in the specified region may have been unable to access Snowflake services due to infrastructure connectivity issues. All other Snowflake features in other regions were not impacted. Workaround: There were no available workarounds for this issue. Incident start time: 03:09 UTC August 25, 2026 Incident end time: 04:05 UTC August 25, 2026 Prelimi

    Snowflake ↗
  4. Aug 25, 2026, 03:53 AM
    INC20000175

    Current status: We're investigating an issue with Snowflake Data Cloud in the Southeast Asia region. We'll provide an update within 30 minutes. Customer experience: Customers hosted in the Southeast Asia region may be unable to access Snowflake services due to infrastructure connectivity issues. All other Snowflake features in other regions are not impacted. ETA: An ETA is not yet available. We'll provide one as soon as possible. In the meantime, we recommend that affected customers using replication initiate their failover procedures. Workaround: There are currently no available workaround

    Snowflake ↗

What to do next

  • Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
  • Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
  • Watch the provider going forward. Follow Snowflake's status feed →

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