What visitors reported during this incident

No visitor reports were filed for this incident.

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Affected services

Applications

Updates (6)

Aug 11, 2026, 02:00 AM
INC20000128
Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC20000128](https://community.snowflake.com/s/article/INC20000128)
Snowflake ↗
Aug 3, 2026, 08:15 AM
INC20000128
Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified region may have experienced intermittent Snowsight login failures, elevated page load times, or session timeouts when accessing the web interface. Affected users may encounter errors such as "Failed to fetch" and "Execution failed", or HTTP 503 Service Unavailable messages. The
Snowflake ↗
Aug 3, 2026, 06:59 AM
INC20000128
Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly. Customer experience: Customers hosted in the specified region may have experienced intermittent Snowsight login failures, elevated page load times, or session timeouts when accessing the web interface. Affected users may encounter errors such as "Failed to fetch" and "Execution failed", or HTTP 503 Service Unavailable messages. The issue was intermittent and did not affect all users or login attempts simultaneously; retrying faile
Snowflake ↗
Aug 3, 2026, 06:58 AM
INC20000128
Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly. Customer experience: Customers hosted in the specified region may have experienced intermittent Snowsight login failures, elevated page load times, or session timeouts when accessing the web interface. Affected users may encounter errors such as "Failed to fetch" and "Execution failed", or HTTP 503 Service Unavailable messages. The issue was intermittent and did not affect all users or login attempts simultaneously; retrying faile
Snowflake ↗
Aug 3, 2026, 06:47 AM
INC20000128
Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 1 hour. Customer experience: Customers hosted in the specified region may experience intermittent Snowsight login failures, elevated page load times, or session timeouts when accessing the web interface. Affected users may encounter errors such as "Failed to fetch" and "Execution failed", or HTTP 503 Service Unavailable messages. The issue is intermittent and does not affect all users or login attempts simultaneously; retrying failed req
Snowflake ↗
Aug 3, 2026, 05:53 AM
INC20000128
Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes. Customer experience: Customers hosted in the specified regions may experience intermittent Snowsight login failures, elevated page load times, or session timeouts when accessing the web interface. Affected users may encounter errors such as "Failed to fetch" and "Execution failed", or HTTP 503 Service Unavailable messages. The issue is intermittent and does not affect all users or login attempts simultaneously; retrying failed requests generally results in successful connection.
Snowflake ↗

What to do next

Verify your own services recovered cleanly. Some upstream outages leave queues or caches in a degraded state, run smoke tests before declaring green internally.
Save the post-mortem. Vendors usually publish a detailed RCA 1-3 days later. We'll add it to this page when it appears.
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